Patient Testimonials

Our patient testimonials are taken from actual patient reviews. We are very proud to have received such positive feedback.

Find out what the most important people, our patients, think of our services.

Do you have any feedback or experience with us you would like to share? If so please contact the practice by emailing

Robin R
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"As a patient since childhood, first with Ralph, and then with Michael Shipway for over 50 years, I can endorse without hesitation the quality of care received at the Ormond Street surgery. As a proponent of preventative care, Michael has kept a watchful guard over my teeth throughout their life, and I haven't lost one yet. My partner and I now travel from our home in California for our regular visits – a journey we make without hesitation to receive such courteous, consistent and painless treatment."
Kelly L
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"As one of Michael Shipway’s patients I have always received high quality dental work – all decisions and options discussed in full with no clock watching! The well equipped surgeries and the professionalism of everyone involved takes any fear of treatment away. The welcoming atmosphere and enviable reputation makes it ‘almost’ a pleasure to visit the dentist. The team at Michael Shipway + Associates are always helpful, courteous and professional which is a testimony to how the practice is run and managed."
Sarah F
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"I have been a patient of Stephen Wood for twenty years and have always found him professional and thorough. Treatments have always been painless and I have great confidence in his advice and care. I am often complimented on my teeth (not something that happens to many people I am sure) and have recommended him to friends and family, all of whom have found him similarly conscientious."
Robert T
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"Not everyone is born with good teeth – I am one of them! In these uncertain times we all need people we can trust with complete confidence and nowhere is this more important than in matters related to our health. The dictionary definition of the word ‘reliable’ is ‘able to be trusted, dependable’. I have been a patient of the Shipway family since 1968 when I was introduced to the practice by my cousin. During this time technology has changed and the Shipway practice has kept up with new developments in this area – reliable. Their professional advice is honest – reliable. I would not hesitate to recommend their fast, efficient and friendly service that will soon put a smile back on your face!"
Jane & Paul O
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"We are grateful for the first class treatment that Stephen Wood provides. We know that he will always sort out any problem with the minimum of fuss – but with maximum efficiency and attention to detail. We really appreciate how he quietly talks us through each stage of any action he takes, and unfailingly takes the time to respond to any queries or problems we may have. It is such a bonus to have a dentist in whom we have complete faith and confidence, and for this reason we have recommended him to many friends in the past, and will continue to do so in the future. Anyone who is apprehensive about a visit to the dentist can rest assured that with his expertise their teeth are in safe hands."
David & Penny H
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"When we moved to Cheltenham twelve years ago, we were recommended to Michael Shipway for our dentistry service. We have found him to be truly professional across the spectrum of remedial, preventive and cosmetic dentistry and sensitive in all that he performs. We have had several occasions where we needed emergency treatment and he has been responsive in giving us treatment – on at least two occasions over the weekend. We have no hesitation in recommending Michael Shipway... his interpersonal skills are of the highest order!"
Georgina H
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"I do not find visiting the dentist easy and would be considered a nervous patient. Over the past three years I have needed two root fillings, a crown and many repairs. Emma has always been exceptionally kind, patient and extremely thorough. I feel confident that my teeth are getting the best possible treatment and, thanks to Emma's very professional and cheerful manner, I have felt as at ease as I possibly can be in the dental chairs."